FAQ

# Frequently Asked Questions (FAQ)

### How long does delivery take?

Orders are typically processed within 1-2 business days. Delivery usually takes 3-7 business days within South Africa, depending on your location.

### What payment methods do you accept?

We accept secure online payments through major debit cards, credit cards, EFT, and other payment methods available at checkout.

### Are your products suitable for sensitive skin?

Many of our products are designed with gentle ingredients suitable for most skin types. However, we recommend reviewing the ingredient list and performing a patch test before full use.

### How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS.

### Can I return a product?

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and we will assist you with the return process.

### How can I contact Mia Luma?

You can reach us through our Contact page, email, or social media channels. We are always happy to help.